Privacy Policy

TEXT MESSAGING PRIVACY POLICY & DISCLOSURE

Revas Insurance Agency
Effective Date: 01/24/2026

1. Introduction

Revas Insurance Agency is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, phone calls, emails, and text messaging services.

Business Information

  • Business Name: Revas Insurance Agency
  • Address: 13724 Thompson Pl Dr, Mint Hill, NC 28227
  • Phone: 980-474-9342
  • Email: [email protected]

2. Information We Collect

We may collect the following types of information:

  • Personal identifiers (name, phone number, email address, mailing address)
  • Insurance-related information necessary to provide quotes, policies, or services
  • Communication data, including phone calls, emails, and SMS messages
  • Website interaction data (via forms you voluntarily complete)

We collect information only when voluntarily provided or when necessary to deliver requested services.

3. How We Use Your Information

We use your information to:

  • Provide insurance quotes, policies, and customer service
  • Communicate regarding policies, renewals, payments, documents, or service updates
  • Send appointment reminders, status notifications, and important account messages
  • Comply with legal, regulatory, and insurance carrier requirements

4. Text Messaging (SMS) Communications

By providing your mobile phone number and opting in, you consent to receive text messages from Revas Insurance Agency.

Message types may include:

  • Policy updates and renewal reminders
  • Requests for information or documents
  • Appointment reminders
  • Customer service communications
  • Message frequency varies.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us directly.

5. Consent and Opt-In

We do not send marketing or informational text messages without consent. Consent may be obtained via:

  • Website forms
  • Signed documents
  • Verbal consent during recorded calls
  • Direct written communication

Consent is documented and retained per compliance standards.

6. Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared only with:

  • Insurance carriers and underwriters as required to service policies
  • Technology providers (such as SMS and CRM platforms) strictly for operational purposes
  • Government or regulatory authorities when required by law

SMS consent is not shared with third parties.

7. Data Security

We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. Access is limited to authorized personnel only.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal and regulatory obligations
  • Resolve disputes and enforce agreements

9. Your Rights

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for communications at any time

Requests can be made by contacting us using the information above.

10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Revas Insurance Agency
13724 Thompson Pl Dr
Mint Hill, NC 28227